Engineer Knowledge Copilot
Claude agent·claude-opus-4-8
Connected
T1 · InlineFull fidelity·The agent's model and tool calls route through Sentry's gateway.
Full conversations this agent has run – every model message and tool call captured in order through the Sentry gateway, with the input and output tokens billed at each step.
Why did BTS-417 flap overnight?
Today, 08:42 · 5 steps
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Engineer
BTS-417 kept flapping between 02:00 and 04:00. Anything in the history that explains it?
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Engineer CopilotLet me check the incident history and any recent firmware or config changes on that site.
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Tool callVector store (retrieval)
→ requestsearch: "BTS-417" flap firmware regression
← response3 matched incidents · top hit: 2019 firmware 8.2.1 known regression causing radio resets under thermal load
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Tool call
Jira API
Jira API→ requestJQL: project=OPS AND text~"BTS-417 firmware"
← responseOPS-3421 (closed): rolled back 8.2.1 → 8.1.9 on 4 sister sites; BTS-417 not yet patched
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Engineer CopilotBTS-417 is still on firmware 8.2.1, which has a known regression (OPS-3421) that resets the radio under thermal load – matching last night's 02:00–04:00 window. Fix: roll back to 8.1.9, as already done on the 4 sister sites. Sources: incident KB 2019-114, OPS-3421.
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Onboarding: how does core failover work?
Yesterday, 15:10 · 3 steps
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Engineer
New to the team – can you walk me through how core failover is supposed to work here?
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Tool callConfluence API
→ requestpage: "Core Failover Runbook"
← responseRunbook v4: active/standby SBC pair, BGP withdraw on health-check fail, 30s convergence target
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Engineer CopilotWe run an active/standby SBC pair. On a failed health check the active node withdraws its BGP routes, traffic converges to standby within a 30s target, and PagerDuty raises a P2. Full steps in the Core Failover Runbook v4 (cited).
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